Company: SGS India Pvt Ltd
Post: Sales Executive
Experience: 1-3 yrs
Qualification: Graduation/MBA/PGDM in marketing
Location: Mumbai
Job description
Job Title
SALES EXECUTIVE (SE)
Primary Responsibilities
- Prepare individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the expansion of the business.
- Materialize current sales opportunities and identify new ones to meet required revenue targets within defined areas of responsibility.
- Prepare Monthly MIS report as per the requirement of Management and timely submit to the Management to further course of Action.
- With the help of Digital Marking Promote the PCA services to get more market share.
- Generate leads by calling and identifying new ones to meet required revenue targets.
Specific Responsibilities
- In conjunction with the overall sales strategy, create sales plans to grow SGS revenue for designated accounts/region
- Identify, research, plan, and contact potential clients to establish a new business in order to achieve targeted revenue growth
- Anticipate, identify and understand the client's needs and concerns. Make recommendations to clients of the various solutions the company offers and translate those into sales opportunities
- Prepare presentations, quotations, service agreements and tenders within set deadlines
- Ensure timely and professional submission of the information requested by clients. Ensure follow-up
- Develop and maintain sales materials and product knowledge
- Prepare and submit timely and accurate reports of sales activities, especially client visits/calls
- Resolve customer complaints by addressing problems, facilitating the development of solutions, preparing reports and making recommendations to managers
- Monitor customer satisfaction
- Maintain positive relationships with current and potential clients through regular contacts
- Liaise with technical/operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of the new and current business.
- Support marketing strategy and business development teams as appropriate
- Track competitor activity
- Assist with invoicing and support for collection as determined by the Business Manager
- Maintain a database of clients with contact information: telephone, direct mail, e-mail and networking
- Maintain awareness and understanding of all SGS services, ensuring that the full range of SGS services are presented to new and existing clients to maximize sales opportunities
- Forward potential opportunities to other Business Lines as appropriate
- Provide on-the-job training to new sales employees
- At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
- At all times, comply with the SGS Code of Integrity and professional conduct
Required Skills
- State of the art selling techniques and an ability to translate these skills into tangible results
- Ability to persuade and influence others.
- Ensure new services are sold at acceptable margins within operational capacity
- Ability to write, appraise and negotiate detailed contracts and commercial agreements
- Ability to present detailed concepts to an audience in a presentation environment
- Ability to adapt a flexible approach to work and react effectively to a rapidly changing environment
- Ability to work under own initiative and with a high degree of autonomy
- Knowledge of IT systems, particularly MS Office applications
- Excellent interpersonal and communication skills
- Team player
- Ability to listen and identify client needs and requirements
- Service-oriented mindset
- Organization skills
- Accountability results-driven
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